Privacy and Data Security Policy

Our Assurance of Your Privacy
Welcome to the Tripplanning.Biz. We know that you care how information about you is used and we appreciate your confidence that we will do so carefully and sensibly. The protection of your private information is very important to us and we make every effort to ensure its security while providing you with the quality of service you expect. This Privacy and Data Security Policy explains the information we collect from you, how it is used and safeguarded, and how to contact us if you have any concerns.

Information We Collect
Trans-Tech may collect personal data from you because we have a legal reason (allowed by law or under contract) to collect the personal data, or because you have consented for us to do so as described in this Privacy and Data Security Policy. Specifically, we collect personal data about you in the following situations:

Information You Provide To Us:
Trans-Tech utilizes a third party service provider (e.g., Salesforce) to make certain other webpages and/or interfaces (collectively, “PODS”) available directly to you. A POD, or Point of Deployment, is a self-contained unit that contains all that is required to run Salesforce, including the application server, database server, the database itself, etc. If a POD is made available to you, all of the data you provide will be allocated to that POD and that is where the data will reside.
Trans-Tech will not have access to any of your data in a POD unless you voluntarily grant Trans-Tech such access. You may revoke Trans-Tech’s access to any data in a POD at any time. You can find out more about Salesforce’s privacy practices here:
https://www.salesforce.com/company/privacy/.
Should you grant Trans-Tech the access to information in a POD, Trans-Tech will follow data minimization principles and only access or utilize the data as required. We use the information you provide for such purposes as responding to your support or customer service requests, customizing service offerings, and communicating with you.
In other cases, we may also ask you to voluntarily provide information that will enable us to enhance your use of our services for purposes such as facilitating correspondence with you, registering your entitlement to access certain special features, or to complete transactions. It is always your choice whether or not to provide information. However, if you choose not to
provide any required information, you may not be able to use features of our Site or services.

Email Communications: We may receive confirmation when you open an email from us if your computer supports such capabilities.

Information From Other Sources: We may receive information about you from other sources and add it to your account information. Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and credit history information from credit bureaus, which we use to help prevent and detect credit card fraud and to offer credit to our customers.

Why Does Trans-Tech Collect Information (Including Personal Data) About You:
Trans-Tech collects the information described in this Notice for the some or all of following
reasons:
 To provide services to you;
 To personalize your experience;
 To improve our customer service;
 To provide information about services you have recently shown interest in purchasing
within a reasonable time afterwards;
 To provide information to you about services you have purchased from us, or related
services;
 To send periodic emails (The email address you provide for order processing may be
used to send you information and updates pertaining to your order, in addition to
receiving occasional company news, updates, related product or service information, etc.)
 To employ you or consider you for employment;
 To provide services to you under contract;
 For legal reasons, for example, if you have entered into a contract with us; and
 To provide information to you about our Services if you have consented to receive it.

What Legal Basis Does Trans-Tech Have for Processing Your Information?
Trans-Tech may process your information, including your personal data, because:
 We have a contract with you;
 You have given us permission to do so;
 We must provide services to you after you have purchased something from us; and/or
 To comply with the law.
For of these reasons, Trans-Tech may legally process the personal data we have about you.

Sharing Customer Information
Collecting and using accurate and detailed information about our customers is necessary to provide the best service experience. Information collected is only used to provide our products and services and to comply with any requirements of law. We share customer information only as described below.

Protection of Customer Information and Data: We will only release customer information or data when required to do so by statute or court order or to enforce or apply our Terms of Service and other agreements or to protect the rights, property, or safety of the Site, our employees, our users, or others. We may also provide customer information to law enforcement agencies and emergency services in emergency situations. We may also exchange information with other companies and organizations to enhance fraud protection. We do not sell, rent, share, or otherwise disclose our customers’ personal data or information for commercial purposes in
violation of the promise we make to you in this Privacy and Data Security Policy.

Third Party Service Providers: We connect you to other companies, agents, handlers and fixed
base operations (“FBOs”), which you select, to perform functions on your behalf, such as arranging landing permits, aircraft fueling, customs, immigration, and similar services required to provide our customers with effective service. We will only connect you or disclose your information to third party service provider, (1) as identified in this Privacy and Data Security Policy, and (2) when you select such third party service provider. These third party service providers will have access to your information on a need to know basis for such purposes. In many cases you will determine the nature and extent of information provided to third party
service providers depending on the nature and extent of services you wish to receive. All such agents or contractors have varied degrees of internal compliance processes and Trans-Tech does not have control over and is not responsible for the handling of customer information by those parties.

Business Transfers: As we continue to develop our business, we may sell or buy other businesses. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any existing Privacy and Data Security Policy. In the event Trans-Tech or substantially all of its assets are acquired, customer
information of course will be one of the transferred assets.

Security of Customer Information
We maintain physical, electronic, and procedural safeguards designed to protect customer information. We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you enter at our Site. We reveal only partial digits of your credit card numbers when confirming an order.
It is also important for you to protect against unauthorized access to your customer password and to computer terminals that may access the Site and your account. For example, be sure to sign off when finished using a shared computer. We take the security of your data very seriously and employ all reasonable measures to protect it. Ultimately, however, no system for transmitting data over the internet is completely secure and we do not guarantee the security of data
transmitted between your computer and our servers or otherwise in connection with the Site and our services and you provide your information to us at your risk.

Third-Party Websites, Services and Applications
Please be aware that other websites and services, including the websites of third parties that you connect with through our Site, may collect personally identifiable information about you. This Privacy and Data Security Policy does not cover the information practices of those third-party websites, services or applications.

Third Party Service Providers: We make reasonable efforts to ensure that the businesses, agents, handlers and FBOs that we propose to perform functions on your behalf have policies and procedures designed to protect the confidentiality and security of customer information.
Businesses, agents, handlers and FBOs that you select to provide services are outside of our control. In any case, we do not warrant and are not responsible for their handling of your information and you provide information to them at your risk.

Third Party Applications: Additionally, certain information may be made available to third parties that serve the content of our Site (“Third Party Applications”, as described below). Third Party Applications may host servers that deliver our services to our customers and they automatically receive certain aspects of customer information. Third Party Applications, some of which may be listed on pages within our Site including but not limited to those listed in our Terms of Service, Subscription Agreement, or Alliance Agreements (“Third-Party Applications”), provide services related to the provision of our cloud-based services, including implementation, customization and other consulting services related to customers’ use of our
services and applications. They may also interoperate with other service applications (both offline and online) such as by exchanging data or by offering additional functionality within the user interface of the Third Party Applications through use of application programming interfaces (“API”). Trans-Tech does not warrant any such Third Party Applications, whether or not such products or services are designated by us as “certified,” “validated,” or otherwise. Any exchange of data or other interaction between you and a provider of a Third Party Application is not covered by this Privacy and Data Security Policy. In addition, from time to time, certain additional functionality may be offered by us and agreed to by you in connection with a separate purchase of such additional functionality. Your use of any such additional functionality shall be governed by the terms applicable to such purchase, which shall control in the event of any inconsistency with the terms of this Privacy and Data Security Policy.

Integration with Third Party Service Providers and Third Party Applications: You acknowledge that Trans-Tech may allow third party service providers and Third Party Applications to access customer information as required for the inter-operation of their functions with our services. We are not responsible for any disclosure, modification or deletion of customer information resulting from any such access. In addition, our services may contain features designed to inter-operate with Third Party Applications such as Google, Facebook or Twitter applications. To use such features, you may be required to obtain access to such Third Party Applications from their providers.

Customer Choices
As mentioned above, you may choose not to provide the information identified in this policy, or revoke Trans-Tech’s access to any such information, at any time.

Cookies
Our Site uses cookies. The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you
receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add ons settings or visiting the website of its manufacturer. Because cookies allow you to take advantage of some of the Site’s essential features, we recommend you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to use the Site’s services that require you to sign in.

Terms of Service, Notices, and Revisions
If you choose to visit the Site or use our services, your visit or use of services and any resulting dispute is subject to our Terms of Service which include but are not limited to, limitations on damages, dispute resolution, and the applicable laws of the State of Texas and the United States of America.
As our business changes our Privacy and Data Security Policy and our Terms of Service will be amended from time to time. Any changes will be effective upon posting on the Site and we will use reasonable measures to ensure that changes are prominently posted in a manner designed to afford notice to you. Your continued use of the Site and any services we offer following the posting of any changes will constitute your acceptance of the changes. We may email periodic updates unless you have instructed us not to, but you should revisit our Site for from time to time to check for amendments.

Where We Store Your Information
We primarily store and process your personal data in the United States of America. If we do
transfer your information outside of the United States of America we will have a legal basis to do
so.

Some examples of reasons your data may be processed outside of the United States of America
include:
 Providing you services;
 Payment processing; and/or
 Technical support services.
If your information cannot be processed within the United States of America and is subsequently
transferred outside of the United States of America, we will:
 Comply with all required data protection principles;
 Where possible, be to a country that is on the list of the EU Commissions’ countries that provide adequate protections for the rights and freedoms of data subjects; and
 Make sure we have assessed the adequacy of protections in all other cases.

Safe Harbor
Trans-Tech is headquartered in the United States of America. The data you provide to us or that
we obtain as a result of your use of the Site or our services is collected in your country and
subsequently transferred to the United States of America. Please be aware that the United States
of America may not have the same, or even similar, data protection laws to your country of
residence. As such, you are encouraged to read this Privacy and Data Security Policy carefully.
However, we are happy to report that Trans-Tech complies with the U.S.-EU Safe Harbor
Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of
Commerce regarding the collection, use, and retention of personal information from European
Union member countries and Switzerland. Trans-Tech has certified that it adheres to the Safe
Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and
enforcement. To learn more about the Safe Harbor program, and to view Trans-Tech’s
certification, please visit http://www.export.gov/safeharbor/.

How Long Will We Keep Your Information? Trans-Tech will not retain your information for longer than required. We will keep your personal data:

For as long as required by law;

Until we no longer have a valid reason for keeping it; and

Until you request us to stop using it. We may keep just enough of your information to ensure that we comply with your requests not use your personal data or comply with your right to erasure. For example, we must keep your request to be erased even if it includes your information until such time as you are no longer our customer. If you have questions about our data retention practices, please contact: privacy@Tripplanning.Biz.

Residents of the European Economic Area
Trans-Tech will respect your legal rights to your data. If you are a resident of the European
Economic area (“EEA”) you have certain rights related to your personal data. Below are the
rights that you have under law, and what Trans-Tech does to protect those rights:
Legal right   What Trans-Tech does to protect your rights

The right to be informed  

Trans-Tech is publishing this Privacy and Data Security Policy to keep
you informed as to what we do with your personal data. We strive to be
transparent about how we use your data.
   

The right to access  

You have the right to access your information. Please contact Trans-
Tech at privacy@Tripplanning.Biz if you wish to access the personal
data Trans-Tech holds about you.

The right to rectification

If the information Trans-Tech holds about you is inaccurate or not
complete, you have the right to ask us to rectify it. If that data has been
passed to a third party with your consent or for legal reasons, then we
must also ask them to rectify the data. Please contact Trans-Tech at
privacy@Tripplanning.Biz if you wish to correct any information.

The right to erasure  

This is sometimes called ‘the right to be forgotten’. If you want Trans-
Tech to erase all your personal data and we do not have a legal reason to
continue to process and hold it, please contact us at Trans-Tech at
privacy@Tripplanning.Biz.

The right to restrict processing

You have the right to ask Trans-Tech to restrict how we process your
personal data. This means we are permitted to store the data but not
further process it. We keep just enough data to make sure we respect
your request in the future. If you want us to restrict processing of your
data, please contact Trans-Tech at privacy@Tripplanning.Biz.

The right to object  

You have the right to object to Trans-Tech processing your data even if
it is based on our legitimate interests, the exercise of official authority,
direct marketing (including data aggregation), and processing for the
purposeless of statistics. If you wish to object please contact Trans-Tech
at privacy@Tripplanning.Biz.

The right to withdraw consent

If you have given us your consent to process your personal data but
change your mind later, you have the right to withdraw your consent at
any time, and Trans-Tech must stop processing your data unless it has
another legal basis to do so. If you want to withdraw your consent,
please contact Trans-Tech at privacy@Tripplanning.Biz.

The right to complain to a Supervisory Authority
You have the right to complain to the ICO if you feel that Trans-Tech
has not responded to your requests to solve a problem. You can find
their contact details here: https://ico.org.uk/concerns/

Access to Your Information
In addition to the rights available to residents of the EEA discussed above, anyone utilizing our services may have the options available under this section as provided by applicable law. If you would like to request to review, correct, update or delete information and/or personal data that you have previously provided to us, or if you would like to request to receive an electronic copy of your personal data for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us at privacy@Tripplanning.Biz.
In your request, please state what personal data you would like to have changed or accessed. For your protection, we only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.
We will respond to your request consistent with applicable law.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion.
If you are a resident of California, under 18, you may ask us to remove content or information that you have posted to the Services by writing to privacy@Tripplanning.Biz.
Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.
Residents of the EEA may lodge a complaint with a data protection authority for your country or region or where an alleged infringement of applicable data protection law occurs. A list of EU data protection authorities is available at http://ec.europa.eu/newsroom/article29/item-
detail.cfm?item_id=612080.

California Privacy Rights
With certain exceptions, California Civil Code Section 1798.83 permits certain individuals who have utilized the Site and/or our services who are California residents to request certain information regarding the disclosure of any personal data to third parties for their direct marketing purposes. To make such a request, e-mail us at privacy@Tripplanning.Biz.

Enforcement
We use a self-assessment approach to assure compliance with this Privacy and Data Security Policy and periodically verify that the policy is accurate, comprehensive for the information intended to be covered, prominently displayed and accessible. In compliance with the US-EU and US-Swiss Safe Harbor Principles, Trans-Tech commits to resolve complaints about your
privacy and our collection or use of your personal information. European Union or Swiss citizens with inquiries or complaints regarding this privacy policy should first contact:
By Mail: Privacy Officer
Trans-Tech
22202 North Lake Village Drive

Katy, Texas USA 77450
By E-mail: privacy@Tripplanning.Biz
Trans-Tech has further committed to participate in the dispute resolution procedures of the panel established by the EU data protection authorities (DPAs) to resolve disputes pursuant to the Safe Harbor Privacy Principles, as well as to cooperate and comply with the Federal Data Protection
and Information Commissioner of Switzerland. The panel may be contacted at ec-dppanel-secr@ec.europa.eu and individual EU DPAs may be contacted directly via the information provided at http://ec.europa.eu/justice/dataprotection/bodies/authorities/eu/index_en.htm. The contact information for the Swiss FDPIC can be found at:
http://www.edoeb.admin.ch/kontakt/index.html?lang=en .

Consent
By utilizing our Site or the services made available through our Site, you are providing your consent and acknowledging that you have read and understand the practices described in the Privacy and Data Security Policy.

Last Revised: Apr 7, 2021

CONTACT:

+1 (602) 796 2773